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About the PUG

Independently Governed and Managed Group

The Protech User Group (PUG) is an independently governed and managed group of association professionals and elected leaders that use Protech’s association management software. The mission of the PUG is to enhance the Protech user experience by offering tips and advice from other organizations and users. PUG members are dedicated to helping each other with the day-to-day use of all the tools and functionalities within Protech’s AMS software by sharing best practices, business processes, and innovative ideas and configurations.

The PUG aims to maintain a symbiotic relationship with Protech by channeling feedback on the customer experience to Protech’s staff that will contribute to ongoing support and future development efforts.

PUG Online Discussions is a forum for users of Protech’s association management solution to easily share these ideas and seek insight virtually. Protech encourages all customers to get involved in the PUG to make the most of their software experience.